Friday, March 13, 2020

Final reminder to on-site team to get updates

So, for the second consecutive day, I and the offshore delivery lead have not got any updates from the on-site team and they haven’t even confirmed, whether our thought-process was on the right track to meet client requirements. With each passing day, both the delivery lead and I were getting anxious about the outcome, because I have my vacation planned in the next few days and the delivery does not want to extend for such a long time. The moment I entered into office with no updates from the on-site team and with no insight about the next step, I got a brilliant idea to have a discussion with my manager. Thankfully, I have kept my manger informed about all the processes happening and difficulties we face due to delayed/no updates from the on-site team. I also discussed my upcoming vacation plans and with no response from the on-site team, it is getting complicated to complete the service request as early as possible. My manager suggested dropping a note to the on-site team for the updates and further informing them that I would not be available post the next few days and the delivery team had to take ownership of completion. I was waiting until the end of the day to get an update and finally, I dropped a note to the on-site team that my manger suggested. To know more about the response, please feel free to check out “G R Team Sites”